She understands the needs, wishes and language of each client by research, interviews, and visits to facilities such that when she appears on stage she seems to be part of the organization or company.
Both her change management books and her stage programs have created clear, actionable paths for organizations from Ritz-Carlton Hotels to IBM Sales to the government of St. Petersburg, Russia. Clients who book Dr. Janet Lapp for a transformational program/keynote speech experience inspirational and memorable events.
Janet is a Registered Nurse who also holds a PhD in Psychology from McGill University in Montreal. Admitted into the CPAE Speakers Hall of Fame, one year she was rated by Toastmasters as one of the top three speakers worldwide. Creator and host of the Emmy-nominated CBS series Keep Well, she has appeared regularly on INN, ABC, CNN, and NBC. She and her team have helped hundreds of organizations around the world including Allstate, Blue Shield, IBM, Intel, Verizon, AT&T, Unilever, and P&G to design systems to overcome resistance to change and expedite workplace transformation.
A flight instructor, Janet has flown her airplane throughout South America and Africa on medical and rescue missions, and is a long time member of the Flying Doctors of Mercy working in central Mexico. She currently lives in southern California.